Topic: The 'Let's Bitch About Our Jobs' thread. (Read 213924 times)

Novice · « **Reply #325 on:** August 09, 2008, 03:52:36 PM »

Whether it's the feminine spelling or not, I do not know. You are probably right. I actually spelled it that way because that's how they usually spell it. I won't hold it against them, they are mostly from India / Sri Lanka. I actually go by Joey.

RelandR · « **Reply #326 on:** August 09, 2008, 10:04:36 PM »

So, the actual spelling is, of course, optional ... amirite ?

[Name Tag]: " Hi, my name is Jo* "

Demosthenes · « **Reply #327 on:** August 11, 2008, 11:09:41 AM »

How you doin'?

xolik · « **Reply #328 on:** August 15, 2008, 10:56:26 AM »

My boss has the attention span of a gerbil. "Hey, Xolik, why were these two database servers rebooted? Is everything ok?"

Me - "Here's what happened, there was a problem with.."
Boss - "OMG MIKE GOT A HAIRCUT HAY GUY LET ME SEE THAT!" *runs off*
Me - "..and many years ago I used to be a prison bitch and I miss those days. You're not paying attention at all are you?"
Boss - "HAHA IT'S SO SHORT AND FUZZY HEHEHEHEHE."

Pyrenus · « **Reply #329 on:** August 15, 2008, 04:49:42 PM »

This reminds me of my job:

http://blip.tv/file/1015028

Novice · « **Reply #330 on:** August 29, 2008, 04:36:46 PM »

If you are going to open a phone TAC case about not being able to break your router's boot sequence, don't sit down and turn on the television. I dont want to compete with some crappy daytime T.V. show while I'm trying to explain to you that there is only one way to break the sequence and if you can't do it you're SOL.

As a matter of fact just don't open the case at all. Your company pays big money for the contract, give me something challenging.

ydnamtnediserp · « **Reply #331 on:** September 08, 2008, 06:45:52 PM »

a customer several months ago disputed two charges, $200 and $199.99 billed a month apart on her credit card because she claims the merchant should have billed only 5 times of $200 for a laptop purchased online and broken up into monthly installments. instead the merchant billed six monthly charges, five of $200 & once of $199.99, making the total purchase $1199.99. assuming the customer's claim is correct, she was overcharged only $199.99; instead she disputes $399.99. sigh.

one-hour conference call with the collections department at this company. the merchant makes it very clear: the customer was to be billed 5 charges of $200, and one of $199.99, bringing the total to $1199.99. the cardmember disputed two charges, thus making the total amount paid to the merchant $800 ($200 x4). the cardmember's friggin' YELLING at the merchant, claiming that she was promised only five charges. okay, lady, then why did you only want to pay 4? idiot.

anyway. the lady tells me she was to pay a total of $1199.99(!!!!!) for the laptop, 5 charges of $200 (yes, according to her, $200 x5= $1199.99). about thirty-five minutes of the entire conference call was both me and the merchant explaining to this woman that she has only paid $800 for a $1199.99 laptop and the remainder of the money is still due to them or they have the right to send her to collections. she kept getting asshole-ish with the merchant, screaming, "oh, because you say it, it MUST be right! what about my side?" it got to the point where i just apologized to the rep for my customer's obvious stupidity, let the poor man go, and spent the next twenty minutes saying over and over to my cardmember that $200 x5 does NOT equal $1199.99 (remember, the amount she acknowledges being owed). jesus christ, i would not have hesitated to punch this woman in the head repeatedly by the end of this call (which, by the way, only ended because *she* got frustrated and hung up). the funny part was she kept going on and on and on to both me and the merchant about how much of her "precious time" they've wasted and how they should reimburse her for all the time she's had to spend arguing with them. it took everything in me not to tell this woman that she should reimburse me for mine.

i hate my job.

Jaepheth · « **Reply #332 on:** September 14, 2008, 12:18:11 AM »

I got a mutherfocking job!

Ok, yes... it's a job I could've gotten straight out of high school, but it'll pay the bills while I work on my actuarial exams.

But I do have the first thing I can bitch about already!
They sent me to the wrong location for orientation!

dcrog · « **Reply #333 on:** September 14, 2008, 04:30:03 AM »

That doesn't sound like you were very oriented.

12AX7 · « **Reply #334 on:** September 14, 2008, 04:58:13 AM »

dcrog · « **Reply #335 on:** September 14, 2008, 05:03:16 AM »

Quote from: 12AX7 on September 14, 2008, 04:58:13 AM

Maybe his orientation is ...different than ours, dc.

Hmmm. Could be. Not that there's anything wrong with that.

Demosthenes · « **Reply #336 on:** September 15, 2008, 08:01:21 PM »

FYI you guys... as my new job is IT at a major financial institution, security there is tighter than I've ever encountered. If I don't post for a while, it's not because I don't care... it's just that I'm not able. You know how it is.

ydnamtnediserp · « **Reply #337 on:** September 15, 2008, 08:30:39 PM »

security is so tight at my major financial institution that the revolving doors have recognized my badge exactly four times since they replaced it in june. oh, how i love having to buzz the old man at the security desk to let me in.

reimero · « **Reply #338 on:** September 16, 2008, 07:36:23 AM »

Quote from: Demosthenes on September 15, 2008, 08:01:21 PM

FYI you guys... as my new job is IT at a major financial institution, security there is tighter than I've ever encountered. If I don't post for a while, it's not because I don't care... it's just that I'm not able. You know how it is.

Awesome. You'll have to let us know how it's going there.

RelandR · « **Reply #339 on:** September 16, 2008, 03:19:58 PM »

Quote from: reimero on September 16, 2008, 07:36:23 AM

Awesome. You'll have to let us know how it's going there.

Technically he probably could, but then he'd have to kill at least one of us.

Wunderkind · « **Reply #340 on:** September 17, 2008, 11:02:38 PM »

How many times do you have to call the Front Desk of a hotel to check on your wake-up call? Yes, you have a wake-up call for 5:15am, just like you did five minutes ago, and five minutes before that, and five minutes before that and...

12AX7 · « **Reply #341 on:** September 18, 2008, 02:03:17 AM »

xolik · « **Reply #342 on:** September 18, 2008, 10:16:48 AM »

Work isn't a fucking daycare center. Leave your kids at home or drop them off at the grandparents' house. Don't bring them in every fucking day so I get to listen to them screaming, crying and running around like little tornadoes.

ydnamtnediserp · « **Reply #343 on:** September 18, 2008, 06:58:45 PM »

so this older guy was disputing a $9.95 charge because he claims he didn't authorize it. we hire complete fucktards for our customer service department, so whatever idiot he initially spoke to to dispute it opened it up incorrectly, saying he was overcharged $9.94 (how you accidentally fuck that up, i'll never know.) anyway, so, because of this rep's error and the fact that late fees are systematically (systemically? whatever) charged, we billed him a $15 late fee because he didn't make the $.01 payment we were expecting. whatever. anyway. i fix the problem and proceed to spend a good 15 minutes explaining to the cardmember that i need to correct the disputed amount in addition to the fees because otherwise, he'll continue to accrue them. this idiot- who clearly must be related to the rep who opened his dispute in the first place- just doesn't get it. he argued with me over and over about how he's not disputing anything anymore because we already credited him. okay, dude, whatever. pay your goddamn penny.

but the best part? after i came back from putting him on a two minute (penalty!) hold, he says, "i heard y'all donated $3 million to obama's campain- is this true?" i have no fucking clue and told him so. he wanted to "speak to someone who knows right this second." well, sorry, not happening. so i tell him i'd be more than happy to give him the customer service address for any questions or comments (one of my favourite things to tell people when i want to anger them more), which he takes, while muttering that he's going to "close all three of my goddamn accounts with you if i find out you did." okay, buddy. if that's what it takes to get you to please stop calling since you obviously cannot tell the difference between $9.94 and $9.95.

Novice · « **Reply #344 on:** September 18, 2008, 08:31:11 PM »

About five days ago a guy opens a case about his firewall. He gives me a bug ID that he thinks is causing his issue. I agree with him and confirm it. Unfortunately, as I tell him, there is no fix and he needs to upgrade the software on the firewall. He sends an email saying they upgraded to the latest version but are seeing the same issue. Now, this is about a week after he first opened the case.

Since he was still seeing the problem I asked for a variety of debug outputs. He sends them and as I'm looking through them I notice he still has the old software version! His explanation is he didn't want to upgrade because the new version was "early deployment".

I love when customers lie. Maybe he was just bored.

12AX7 · « **Reply #345 on:** September 19, 2008, 11:17:42 PM »

god I hate my job toos, lolz its rough

Chris · « **Reply #346 on:** September 25, 2008, 12:49:10 AM »

Some people don't understand that a drop ceiling isn't designed to support the load of objects.

One of my co-workers decided it would be a good idea to collect dripping water from a roof-mounted HVAC unit using a bucket set a top the drop ceiling. Needless to say when things got heavy, they also got wet. Real wet. Upon inspection of the ceiling after the first bucket tipped over, I found yet ANOTHER one filled to the brim, We're talking the big plastic buckets you get from home depot, too. How that one didn't go through the ceiling is beyond me.

Min · « **Reply #347 on:** October 22, 2008, 08:29:32 PM »

Damn kids. Can't even fill in the following blanks on a bonus question: All your base are ______ ___ __.

ivan · « **Reply #348 on:** October 23, 2008, 10:03:29 AM »

Quote from: bananaskittles on October 22, 2008, 10:24:54 PM

If so you are awesome.

No ifs about it.

pbsaurus · « **Reply #349 on:** October 23, 2008, 03:29:11 PM »

kan haz baconator

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Author Topic: The 'Let's Bitch About Our Jobs' thread. (Read 213924 times)

12AX7

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