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Author Topic: The 'Let's Bitch About Our Jobs' thread.  (Read 213938 times)

Demosthenes

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Re: The 'Let's Bitch About Our Jobs' thread.
« Reply #175 on: February 28, 2008, 06:36:57 PM »

Here's the argument I've been having with management for the past year and a half or so.

Them: Clients are complaining about hold times and turnaround time for requests.

Me: That's because we need more staff.

Them: No, that can't be it.

Me: *crunches numbers, shows management irrefutable data demonstrating how understaffed we are*

Them: *dismisses irrefutable data without so much as a glance*

Them: I think your processes are inefficient.

Me: You told me that my department's goal is to focus on quality, not efficiency.  For that we need more staff.

Them: You need to be efficient AND have high quality.

Me: *finds ways of squeezing every last drop of efficiency out of rapidly-burning-out staff members*

Them: Clients are complaining still.

Me: We need more staff.

Them: Must be something else.  The phone system or call routing or something.

Me: *streamlines the phone system, smooths out call routing*

Them: Clients are still complaining.

Me: That's because we need more staff.

Them: No, that can't be it.  Fix our ticketing system.

Me: Our ticketing system is already working perfectly.  Clients enter tickets.  We enter tickets.  We complete them.

Them: Clients are complaining even more now.

Me: Have we added staff?

Them: No.

Me: We need more staff.

Them: No we don't. 

Me: *crunches more numbers, shows management even MORE irrefutable data demonstrating how we're even more understaffed than before*

Them: Bah.  That doesn't mean anything.

Them: Clients are now complaining that we need more staff.

Me: ???

Them: They're saying "you don't have enough staff to keep up with requests/issues".

Me: That's because we need more staff.

Them: No, that can't be it.  It's probably the phone system.

Me:


Repeat ad nauseum.
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Chris

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Re: The 'Let's Bitch About Our Jobs' thread.
« Reply #176 on: February 28, 2008, 07:42:50 PM »

Business owners and operators are only getting cheaper and more dirt bagish as the years go on. Expect to try and do more and more with less and less as time goes on.
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Chris

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Re: The 'Let's Bitch About Our Jobs' thread.
« Reply #177 on: February 28, 2008, 07:45:23 PM »

BTW, In an effort to save money on web hosting, I plan on taking out all images from all of my sites starting next week. I also plan on moving to an older, yet still robust web server utilizing an old Pentium I processor with 64 megs of ram and 1 gig of disk space, connected to the internet with a 56k analog modem.
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ivan

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Re: The 'Let's Bitch About Our Jobs' thread.
« Reply #178 on: February 28, 2008, 07:58:38 PM »

So good, we might see an improvement.
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Dark Shade

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Re: The 'Let's Bitch About Our Jobs' thread.
« Reply #179 on: February 28, 2008, 09:19:59 PM »

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Demosthenes

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Re: The 'Let's Bitch About Our Jobs' thread.
« Reply #180 on: February 29, 2008, 12:01:58 PM »

Business owners and operators are only getting cheaper and more dirt bagish as the years go on. Expect to try and do more and more with less and less as time goes on.

Oh I know.  I'm in the middle of just that.

I'm just trying to avert this crisis before we lose a major client over it.  That's what's looming on the very near horizon.
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xolik

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Re: The 'Let's Bitch About Our Jobs' thread.
« Reply #181 on: February 29, 2008, 07:05:36 PM »

I'm just going to have all my mail sent to my office. I'm here more than I am at home.  :x
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pickled kitten

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Re: The 'Let's Bitch About Our Jobs' thread.
« Reply #182 on: March 03, 2008, 11:23:32 AM »

WE'RE OUT OF COCOA AND BANANAS TODAY  :x

Fuck this job. No, Really.

All I wanted this morning was some cocoa and a banana to go with my cheerios and the bastards didn't go to the store this weekend as promised  :x

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xolik

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Re: The 'Let's Bitch About Our Jobs' thread.
« Reply #183 on: March 03, 2008, 11:40:02 AM »

WE'RE OUT OF COCOA AND BANANAS TODAY  :x

Fuck this job. No, Really.

All I wanted this morning was some cocoa and a banana to go with my cheerios and the bastards didn't go to the store this weekend as promised  :x



My remote location server room AC system croaks, cooking all the servers and you're bitching about not having enough bananas?
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pickled kitten

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Re: The 'Let's Bitch About Our Jobs' thread.
« Reply #184 on: March 03, 2008, 05:59:44 PM »

My remote location server room AC system croaks, cooking all the servers and you're bitching about not having enough bananas?
Well I work for a kick ass company so really that's about all I have to bitch about.

I just wanted to be in with the IN crowd and have something to bitch about too  :cry:
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Dark Shade

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Re: The 'Let's Bitch About Our Jobs' thread.
« Reply #185 on: March 04, 2008, 12:29:58 AM »

I just wanted to be in with the IN crowd and have something to bitch about too  :cry:

Maybe think of something better than Cheerios next time. :P
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Demosthenes

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Re: The 'Let's Bitch About Our Jobs' thread.
« Reply #186 on: March 04, 2008, 02:30:45 PM »

Hey.  Lack of bananas is definitely something to bitch about.   :x
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Re: The 'Let's Bitch About Our Jobs' thread.
« Reply #187 on: March 04, 2008, 03:14:49 PM »

I like getting text messages from my boss telling me my hours for the next day have been changed, without even running them by me first.
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Demosthenes

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Re: The 'Let's Bitch About Our Jobs' thread.
« Reply #188 on: March 07, 2008, 04:47:53 PM »

Oh FERFUCKSAKE!!!!!!!   :x


A fucking idiot with whom I work started process monitor on a production terminal server AND WALKED AWAY FROM IT.

 :roll:
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ydnamtnediserp

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Re: The 'Let's Bitch About Our Jobs' thread.
« Reply #189 on: March 07, 2008, 05:06:52 PM »

one day soon, i hope to have the energy to post in this thread. it's exhausting just thinking about all the bitching i could do!
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xolik

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Re: The 'Let's Bitch About Our Jobs' thread.
« Reply #190 on: March 07, 2008, 06:09:08 PM »

Oh FERFUCKSAKE!!!!!!!   :x


A fucking idiot with whom I work started process monitor on a production terminal server AND WALKED AWAY FROM IT.

 :roll:

That's hilarious. I think I'll do that on my last day.

Did I mention how much I love churning out 100+ page documentation on SQL?
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Demosthenes

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Re: The 'Let's Bitch About Our Jobs' thread.
« Reply #191 on: March 07, 2008, 06:18:10 PM »

Said idiot brought that terminal server to its KNEES.  Blasted the CPU to 100% and filled up the hard drive.

And when we asked him why he did that he honestly didn't understand why it was a problem.

Dumbass.
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pbsaurus

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Re: The 'Let's Bitch About Our Jobs' thread.
« Reply #192 on: March 07, 2008, 06:26:26 PM »

That's rich!  TSOTEOTS!

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Re: The 'Let's Bitch About Our Jobs' thread.
« Reply #193 on: March 07, 2008, 07:07:00 PM »

Hee-hee.

Time to change the admin password.
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Demosthenes: So is mine.  I work in IT.


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Demosthenes

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Re: The 'Let's Bitch About Our Jobs' thread.
« Reply #194 on: March 10, 2008, 10:14:06 AM »

Time to start disabling his admin-level accounts.

Believe me, the temptation is enormous.   :x
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xolik

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Re: The 'Let's Bitch About Our Jobs' thread.
« Reply #195 on: March 10, 2008, 12:13:51 PM »

Time to start disabling his admin-level accounts.

Believe me, the temptation is enormous.   :x

Create, and then move, his account(s) into an "Idiots" OU.
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Demosthenes

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Re: The 'Let's Bitch About Our Jobs' thread.
« Reply #196 on: March 10, 2008, 05:47:47 PM »

Create, and then move, his account(s) into an "Idiots" OU.


MUST.








RESIST!



 :x



Damn you, xolik.  As if I didn't already have trouble with the devils on my shoulders!
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Re: The 'Let's Bitch About Our Jobs' thread.
« Reply #197 on: March 12, 2008, 05:26:52 PM »

Okay, I'm sorry, but if you're too STUPID to navigate our incredibly simple phone system, I have absolutely no sympathy for you that nobody got back to you about this incredibly urgent problem.

You left a voice mail on some mailbox that has absolutely nothing to do with the services we provide you.  In fact, considering that it was removed from our autoattendant greeting over a year ago (and the mailbox itself just hasn't been deleted yet), I'm not even sure how you got to it (except by mashing phone buttons, obviously).

So your stupid problem didn't get resolved.  Good.  Maybe next time you'll use some common sense instead of just mashing buttons and leaving your all-so-important message in a mailbox nobody checks.

Dumbass.
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pbsaurus

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Re: The 'Let's Bitch About Our Jobs' thread.
« Reply #198 on: March 12, 2008, 08:12:46 PM »

Doesn't anyone use email?  I hate phone trees

Demosthenes

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Re: The 'Let's Bitch About Our Jobs' thread.
« Reply #199 on: March 13, 2008, 01:56:07 PM »

Our phone tree is so simple it only barely qualifies to fall under the term "tree".
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