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  • (January 12, 2023, 01:18:11 AM)

Author Topic: Office XP / Word XP  (Read 1458 times)

Demosthenes

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Office XP / Word XP
« on: April 13, 2004, 03:28:55 PM »
I fricken hate this kind of crap.

We got a guy here who is running XP Pro and Office XP on his company laptop.

A few months ago, he discovered that some Word documents are cutting off the last couple of inches of text on random pages, both in Print Preview, and on printed hardcopies.

Any other person can open up the exact same documents on any other workstation here in our office, with any other OS we have here (NT4, Windows 2000, Windows XP Pro), in both Office 2000 and Office XP, and these documents print just fine.

Yet on this guy's laptop, the last two inches of some pages in some documents always show up blank.

 :?

Unfortunately, he needs to be able to print/read these documents pretty regularly, since these Word documents are where our Implementation people write up the client design specs for modifications.

Last week I swiped his laptop from him one afternoon and screwed around with it and just couldn't figure out what the hell could cause something like this.  Our IT director suggested uninstalling and reinstalling Office, which sounded like a good idea to me (why not?), so I did so.

Then, after reinstalling Office XP, I went through the whole Office Update on Microsoft's site, and made sure everything was 100% up-to-date with the latest and greatest patches and bug fixes.

And that seemed to fix whatever the problem was.

For about two days.

This guy just came up to my cube and told me that it's doing it again, after two days of working just fricken FINE.   :evil:  :evil:  :evil:

What the fuck.  Reinstalling Office seemed to fix the problem completely, but apparently only temporarily.

Anybody have any ideas?
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Office XP / Word XP
« Reply #1 on: April 13, 2004, 04:16:33 PM »
try running the repair from add remove programs to see if that helps.
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hackess

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Office XP / Word XP
« Reply #2 on: April 13, 2004, 04:23:31 PM »
Yeah, remove Office XP and install Office 2000.
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Demosthenes

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Office XP / Word XP
« Reply #3 on: April 13, 2004, 04:26:42 PM »
Quote from: TheJudge
try running the repair from add remove programs to see if that helps.

Did that last week.  It made no difference.  Uninstalling Office completely and reinstalling it was the only thing I tried that seemed to work, and now it went back to the way it was.

Quote from: catwritr
Yeah, remove Office XP and install Office 2000.

Hmmm... now there's an idea.  Switching to a different version of Office.  I wonder if that'd work?

If not, he'd be no worse off, I suppose.

It also occurs to me that I should test out some of these document templates in OpenOffice and see if the formatting is all still intact... if worse comes to worst, I can just have him edit these things in OpenOffice instead of Word....
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Office XP / Word XP
« Reply #4 on: April 13, 2004, 05:09:16 PM »
We've had a lot of trouble with Office XP in our office, especially since we use editing tools like TrackChanges pretty often. They really screwed up that set of tools with XP.

I've never had a problem with Office 2000 and have no intention of "upgrading."
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