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Author Topic: The 'Let's Bitch About Our Jobs' thread.  (Read 211667 times)

JuggaloGeek

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Re: The 'Let's Bitch About Our Jobs' thread.
« Reply #50 on: July 30, 2007, 11:09:11 PM »

Wow they must hate visitors. 
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12AX7

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Re: The 'Let's Bitch About Our Jobs' thread.
« Reply #51 on: July 31, 2007, 12:23:20 AM »

Nope. Just that stupid.
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JuggaloGeek

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Re: The 'Let's Bitch About Our Jobs' thread.
« Reply #52 on: July 31, 2007, 12:26:02 AM »

Or maybe they don't want people who don't where stuff is to be there.
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Theres only one type of music worth calling music....Im talking about the funk.

12AX7

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Re: The 'Let's Bitch About Our Jobs' thread.
« Reply #53 on: July 31, 2007, 12:47:03 AM »

Or maybe they don't want people who don't where stuff is to be there.
I'm sorry. . . but  WHAT?
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Crystalmonkey

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Re: The 'Let's Bitch About Our Jobs' thread.
« Reply #54 on: July 31, 2007, 02:43:37 AM »

I'm sorry. . . but  WHAT?

He showed you!  :lol:
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RelandR

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Re: The 'Let's Bitch About Our Jobs' thread.
« Reply #55 on: July 31, 2007, 04:27:11 AM »

Or maybe they don't want people who don't where stuff is to be there.

"We're sorry, but the thought you were trying to impart could not be completed as dialed ... please hang up the crack pipe and try again when your circuits aren't so scrambled".
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JuggaloGeek

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Re: The 'Let's Bitch About Our Jobs' thread.
« Reply #56 on: July 31, 2007, 03:48:21 PM »

It's not a crack pipe, it's a glass bong.
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xolik

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Re: The 'Let's Bitch About Our Jobs' thread.
« Reply #57 on: August 01, 2007, 11:35:03 AM »

Is this National Hardware Failure week or are all my servers just crap? I swear, I've had to call in two new disk drives, a DIMM, a cooling fan, and just now a RAID controller battery pack. These are supposed to be new machines, less than a year old!  :x
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xolik

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Re: The 'Let's Bitch About Our Jobs' thread.
« Reply #58 on: August 10, 2007, 06:17:03 PM »

I love HP support. I order a replacement cooling fan for a server and the tech assures me he knows what the part number is and will send it out right away. I get the fan and it's the wrong fan entirely. Not even close. So I write down the part number of the correct fan, call them up and order it again. The fan gets here and it doesn't work. Blades try to spin, but just dies a terrible death. We're paying a lot of money for this four hour response time support and I'm wondering if our contract with HP also includes a red nose and big shoes?  :x

This also happened to me today on a different issue. There happens to be a known problem with a certain firmware and 6i RAID controllers that will make it report a battery failure even though it actually didn't fail. This is corrected by a simple firmware update. Today, the batteries in one of these 6i boards failed even with the latest firmware, so I call in support.

The guy on the other line cuts me off halfway into my telling him whats wrong with "I KNOW THIS ITS FIRMWARE UPDATE YOUR FIRMWARE ITS YOUR FIRMWARE, WATCH SEND ME THE ERROR REPORT AND I'LL PROVE IT TO YOU." So I send him the diag report and he's says "SEE RIGHT HERE UNDER FIRMWARE REVISION YOU....oh. You're up to date. Obviously the batteries are bad and you need new ones." No shit.  :roll:
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xolik

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Re: The 'Let's Bitch About Our Jobs' thread.
« Reply #59 on: August 17, 2007, 04:38:18 PM »

A perfect description of what I have to deal with is attached.
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jeee

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Re: The 'Let's Bitch About Our Jobs' thread.
« Reply #60 on: August 21, 2007, 04:52:37 PM »

I am so gonna save that for future references  :-D

pbsaurus

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Re: The 'Let's Bitch About Our Jobs' thread.
« Reply #61 on: August 24, 2007, 03:37:43 PM »

I already saved that one a while back.  However it is missing how the marketing people marketed it.

Anyanka_was_framed

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Re: The 'Let's Bitch About Our Jobs' thread.
« Reply #62 on: August 30, 2007, 04:54:23 PM »

I figure my first post after summer break ought to be one involving my job.

I work at a bookstore, in the children's section.

This summer, I have seen my share of women changing their babies in the middle of the kids' section (hello, what if it's a boy and it pees all over the books while you're doing this???  That's not what we mean when we say flood insurance).  The worst I'd say is finding a used diaper "shelved" among books, as though our store is one giant garbage can.  We have bathrooms with changing tables, so what's the big? I have no qualms with women breast feeding in public, but take your kid's shit somewhere else.  There are two women in particular who insist on changing their little girls in our dept at least once a week, and see nothing wrong with this.  We keep telling them there are bathrooms for it, but they don't seem to get it.  Quite frankly, I wouldn't be surprised if the bathrooms are cleaner than the kid's dept.

A few favourite customer quotes:

"Do these books go anywhere in particular?"

"Do you carry Scholastic books?  If so, where are they kept?"

"I'm looking for a book without words.  Where are those?"

"I see this computer terminal says 'employees only'; I don't work here, can I just check my email real quick?" -->we don't have internet access

Didja miss me?  :-D
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Dark Shade

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Re: The 'Let's Bitch About Our Jobs' thread.
« Reply #63 on: August 30, 2007, 04:55:43 PM »

Nice story, I'm sure you get all kinds of interesting questions.  :roll:

And yes, we did!
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Crystalmonkey

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Re: The 'Let's Bitch About Our Jobs' thread.
« Reply #64 on: September 02, 2007, 04:23:00 AM »

Nice story, I'm sure you get all kinds of interesting questions.  :roll:

And yes, we did!
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xolik

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Re: The 'Let's Bitch About Our Jobs' thread.
« Reply #65 on: September 07, 2007, 12:04:10 PM »

Boss - "Hey we got the larger hard disks in for one of the mail servers. Go swap out one of the disks with the new model, let it rebuild, then swap the other one out. After that extend the partition to use the extra space. It's hardware mirrored so the users won't even know about it."

Me - "Sure thing, boss!"

This particular email server can only hold two hard disks and I've done this type of thing before lots of times so I figure it'll be an easy swap job. I get down there, pop out the drive and LED on the one above instantly changes from green to amber.

 :-o

Server has just crashed big time. So the old drive goes back in and I get all kinds of POST errors about how the top drive is failing and needs to be replaced. Thank goodness it booted up off the first drive alright, but that scared the ever lovin'shit out of me.

I love technology.
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Crystalmonkey

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Re: The 'Let's Bitch About Our Jobs' thread.
« Reply #66 on: September 07, 2007, 06:37:09 PM »

I love technology.

In Soviet Russia, Technology Loves You. (*Shrug* With all the inane posts recently...)
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xolik

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Re: The 'Let's Bitch About Our Jobs' thread.
« Reply #67 on: September 07, 2007, 06:58:23 PM »

Executive - "Hey my single page .pdf file that somehow spawned a 1.2GB job on the print server isn't printing yet. I know, I'll keep mashing the print button and see if that help!"

Me - "Why is the print server so slow? Let's look in the queue and see what's holding up the woGOOD SWEET BABY GANESHA!"

Coverpage.pdf        1.20GB
Coverpage.pdf        1.20GB
Coverpage.pdf        1.20GB
Coverpage.pdf        1.20GB
Coverpage.pdf        1.20GB
TestPage                 14KB
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Paladin

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Re: The 'Let's Bitch About Our Jobs' thread.
« Reply #68 on: September 08, 2007, 02:27:35 AM »

Like it's the first time you seen that. I see it all the time, somebody tries to print a document 700 pages, and when it doesn't start right away they try it 7-8 more times, just to be on the safe side.


My problem is with back-ups. Why is it that the user's general attitude is: "Backups? We don't need no stinkin' backups!" And that's after i explain them how to copy the essential files on the samba partition on the server that i made just for that (and why they must do it). And put the procedure (copy+paste) on a file on the desktop. And put a post-it note on the side of the monitor. And calling from time to time to ask if they did it.

Is it wrong for me to be secretly glad they lost their work after that?
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d_money

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Re: The 'Let's Bitch About Our Jobs' thread.
« Reply #69 on: September 08, 2007, 08:40:22 PM »

I love it when I work on somebody's machine at work and login with the administrator name and password, because about 90% of the time I get a call the next time they go to log in telling me their computer is broken and they can't login, and why did I break their machine? When I go down there it is always the same thing, they're trying to use their password to login under the administrator name because they're too dumb to realize they have to retype their login name in.

Or the "MY PASSWORD ISN'T WORKING" and you walk down to find the caps lock is on.

I swear everyone I work with is destined for greatness.
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Crystalmonkey

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Re: The 'Let's Bitch About Our Jobs' thread.
« Reply #70 on: October 05, 2007, 12:08:00 AM »

Alright, so I work in retail. (You can already imagine I've had several fun experiences.)

A woman comes in looking to get some pictures developed, and wants to take advantage of a free picture CD with a coupon. Alright, simple enough. So she uses the digital picture machine to create the order, and we start the process to make the CD.

Now apparently, she's already tried this a day or two before, so she's a little pissed at this point, and she's in a rush to pick up a pizza. (Or something, the main idea is that she's extremely impatient.) Well it's taking a few minutes for who knows what reason. (It was supposed to be only... 50 prints or so. At one point she says 150 though, so perhaps she did more.) Eventually, it asks for you to put the CD in, and that's simple enough. A little while later, an error pops up.

Now by this point I've already had to call the manager over a few times because I have no idea how the machine works, and while I was sure it was simple enough, I didn't want to fuck up this person's order. So he's walking to check out something a supervisor brought to his attention, and I call him to see if he could check out the error. The woman starts calling him too, but it sounded like she was calling a little kid.

In the time it takes him to check out whatever he was checking out, she's gotten impatient enough that she just hits the "Ok" button that is at the bottom of the error message. It took him... not even a minute to get over here, and she was just so impatient that she closed the error. I didn't even get a chance to really look at it, because I figured it would still be up when he got there. Of course, I couldn't even describe the error, and by this time you could easily see she was pissed.

Greatest thing about this little encounter? She probably blames us (or me specifically) for it, when it was clearly a STUPID idea to close the error. At the very least, she should have just left the machine alone.
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Paladin

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Re: The 'Let's Bitch About Our Jobs' thread.
« Reply #71 on: October 05, 2007, 02:02:50 AM »

Oh yes, i thought about this, if i'd make an OS i'd let only the root account click OK on an error message. I've had to guess the errors so many times it's not even annoying anymore.
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TheJudge

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Re: The 'Let's Bitch About Our Jobs' thread.
« Reply #72 on: October 05, 2007, 08:10:34 AM »

That's why they invented error logs.
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Pyrenus

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Re: The 'Let's Bitch About Our Jobs' thread.
« Reply #73 on: October 26, 2007, 04:28:38 PM »

Management:  This SQL server crashed and now the data is corrupted and we need you to get it all back.
Sure thing, where do you keep your backups?
Management:  We've never done backups on that server.
Why not?
Management:  The data isn't that important.  So when can you have it back online?
Uh... not sure...


Oh, and this just came in as I was typing.
Message pops up from coworker (we have an inter-company instant messenger)
"Please check your email, I just sent you a question and I need an answer ASAP."
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Agent_Tachyon

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Re: The 'Let's Bitch About Our Jobs' thread.
« Reply #74 on: October 26, 2007, 04:41:25 PM »

Sounds like your havening a rough time of it.
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